The Gig Economy Study Reveals Diversity of Worker Experiences


A report published by the Department of Business, Energy & Industrial Strategy (BEIS) has revealed many gig economy workers are ‘relatively content with their working life.

Led by the independent Institute for Employment Studies (IES), the research involved one of the largest qualitative studies of the gig economy, defined as the UK’s growing short-term and payment-by-task labour market. Covering topics such as pay and conditions, feelings towards employment rights, opportunities for progression, and health and safety issues, the research paints a diverse picture of gig economy workers. The study captured data from a wide range of workers; from students and retirees, to professionals relying on such work as their main source of income, covering fields including driving, administration and marketing.

The report highlights that experiences depend heavily on whether individuals are carrying out gig economy work as their main source of income. If this is the case, they are potentially vulnerable to fluctuations in working hours (and therefore pay levels), short notice of working schedules and a degree of precariousness associated with a lack of employment rights, some of which have been addressed in the government’s response today.

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