Join us as a Telephone Equity Release Adviser
Taking out an equity release product is one of the biggest and most important events in our customers' lives, and we're looking for the right people to help make a difference and support them
If you have a real customer focus, and keen ambition to grow your career.
We're looking for people who are passionate in their support to our customers over the telephone and increasingly through our digital channels
What you'll do
You’ll be having great conversations with our customers, to explore and understand their individual needs and circumstances - giving them expert, trusted advice and helping them to fulfil their aspirations. We'll look to you to use your fantastic interpersonal skills to build trust, and confidence with us.
In return for your dedication, we’ll help you to nurture your own talents and personal career. The Senior Equity Release Adviser position will be a natural progression for this role, where you’d act as a mentor for new trainees.
The skills you'll need
It's vital that you have exceptional interpersonal skills. We're looking for people who are proactive when learning how to understand customer needs, who will go out of their way to provide the very best support.
To be successful in this role, you’ll need:
A friendly, helpful and committed approach to helping our customers
The proven ability to make recommendations which meet our customers' needs